I went in after carefully debating to trade in my 2004 Harley Fatboy for the very awesome 2021 Indian Vintage Darkhorse. I have bought a 2000 Honda Shadow Sabre from them in the past and was impressed by the customer service even then. From the moment i walked in the door this time, these people were friendly and as considerate as anyone could be. I had a target monthly payment i wished to have, and they worked hard to make that happen. They even ordered the passenger seat, floorboards, and sissy bar for me as well. I am very happy with this bike, and very greatful for dealing with Sloan's. Excellent business practices and excellent people.