Very rude and inconsiderate employees. Refused to exchange a part for a Honda four wheeler that was messed up on their behalf even after stating they would. The employee I spoke to stated she also called Honda and they would not exchange it either. I myself called Honda and they said they had no problem with swapping the parts out since the wrong one was sent out but that it needed to be taken care of through the dealership it was ordered through. They also said they were never called from the Sloan's dealership in Murfreesboro, TN which means I was completely lied too. I called Sloan's back and they continued to refuse my service and stated I would just have to buy the new part. NOT A HAPPY CUSTOMER AT ALL!!!!! Will not be back or sent anyone I know to them. Not right at all!