Although I do most of my own work on my bikes, when I do come in for service, Kate always takes care of me. When I come in to buy parts or just browse, she always takes time to say hello or mention upcoming bike nights or events I might be interested in. Fun to cut up with, but totally straightforward when discussing service issues and recommendations, I trust implicitly what she has to say. Suzuki M109r Kawasaki Vulcan 1500 (Employee: Kate Neal)