I have come in several times for parts or riding accessories and the experience has been just ok. I feel like everyone really wants to sell me something as long as they dont have to do anything extra to do it. Most recently I was going to buy riding shirt pants gloves and goggles. I was told that the promotion to get free gloves with the shirt and pants purchase didnt apply. When I stated there were signs all over the store that said it did my salesperson said that they would do it even though it was over then said because they would have to order my size it again didnt apply because it was special order. Im not vowing to never shop here again but I am saying Im disappointed because my sons and I like to look around at all the neat stuff. The bottom line is Sloans will be my last option for buying things.